Legal notice

Legal Notice

Darcy & Wells (FF Commerce LTD) — Corporate Identification & Statutory Disclosures | Last updated: October 2026

This Legal Notice outlines official corporate identification, site publisher information, and statutory disclosures for Darcy & Wells (accessible at https://darcywells.com/). This online storefront is commercially owned and operated by FF Commerce LTD. We are committed to complete operational transparency, statutory compliance, and protecting consumer rights across our core service regions in the European Union (EU), the United Kingdom (UK), United States (US), Canada (CA), and New Zealand (NZ).

OPERATED BY FF COMMERCE LTD | BEAUTY & HEALTH STORE | UK, US, CA & NZ SERVICE MARKETS

1. Corporate Identification & Business Details

Store Brand Name: Darcy & Wells

Official Website: https://darcywells.com/

Operating Legal Entity: FF Commerce LTD (Private Limited Company registered in the UK)

UK Company Registration Number: 17398899

Primary Markets Served: European Union, United Kingdom, United States, Canada & New Zealand

Customer Support Email: info@darcywells.com

Support Hours: Monday – Friday: 9:00 AM – 5:00 PM UK Time

Registered Administrative Head Office (NO RETURNS ACCEPTED HERE):
FF Commerce LTD
71–75 Shelton Street
London, WC2H 9JQ
United Kingdom

E-Commerce Platform Provider:
Shopify Inc., 151 O'Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada
Website: www.shopify.com

⚠️ CRITICAL NOTICE: LONDON HEAD OFFICE DOES NOT ACCEPT PRODUCT RETURNS

Our main business HQ in London (71–75 Shelton Street, London, WC2H 9JQ, United Kingdom) is strictly an administrative office and DOES NOT HAVE a receiving warehouse for physical product returns.

All physical merchandise returns are processed exclusively through our designated Central Logistics Warehouse. Unsolicited parcels shipped to our London administrative headquarters will be automatically rejected. All product returns must be pre-approved by contacting customer care at info@darcywells.com to receive a Return Merchandise Authorization (RMA) and designated central warehouse routing instructions. Please consult our Return Policy for complete details.

2. Store Scope & Fulfillment Timelines

Darcy & Wells operates as an online beauty and health store delivering high-grade skincare, personal care, and wellness essentials to consumers across the UK, US, Canada, and New Zealand.

Standard Shipping & Cutoff: All orders benefit from free standard shipping. Orders are processed within 1 to 2 business days (subject to a daily cutoff time of 8:00 PM UK time) and have an estimated transit time of 5 to 8 business days across all supported delivery regions.

3. Intellectual Property Rights

All content published on darcywells.com—including brand logos, product descriptions, website designs, graphics, images, and software—is the exclusive intellectual property of FF Commerce LTD or its licensed suppliers and is protected under UK and international intellectual property legislation. Any unauthorized copying, distribution, or reproduction without prior written approval is strictly prohibited.

4. Governing Law & Legal Rights

This Legal Notice and all store interactions are governed by the laws of England and Wales, without prejudice to mandatory statutory consumer protection laws in force in your country of residence (including the UK, United States, Canada, and New Zealand).

For any formal questions, requests, or legal inquiries, please contact our support team at info@darcywells.com.

5. Governed Store Policies

Darcy & Wells — Corporate & Contact Details

Store Brand: Darcy & Wells | Website: https://darcywells.com/

Operating Business: FF Commerce LTD (UK Company No. 17398899)

Email Support: info@darcywells.com | Service Markets: UK, US, CA & NZ

Central Return Facility

Darcy & Wells Returns
Central Logistics Warehouse Address
Provided via Email Authorization
(Prior email authorization mandatory)

Administrative Registered HQ

FF Commerce LTD
71–75 Shelton Street
London, WC2H 9JQ
United Kingdom
(Admin Office Only — No Returns Accepted)

© 2026 Darcy & Wells | Part of FF Commerce LTD | All Rights Reserved